Careers in Airhostess/Pursers
in Airhostess/Pursers One of the important aspects of travel by air is concerned
with making the journey of the passenger as much comfortable and safe. It is in
this respect the Air hostess/Pursers play their role.
This is a very promising career option with the vision of a smart, efficient
lady in mind. Many young girls opt airhostess as a full-fledged career prospect
because of the exciting experience of flying, visiting different places,
interacting with different kinds of people on board and a very attractive pay
package. Liberalisation of air policies have increased the private operation of
air services and this has created immense job opportunities in this field. Even
though this career gives exciting experience it is not as easy as it seems. This
is a highly demanding job which requires a lot of patience and involves odd duty
hours. To be more specific behind this career lies a strong conviction,
commitment and hard work for learning the technical aspects of aircraft
operation and skills to tackle difficult situation.
The air hostess is called the first person to welcome a passenger, her welcoming
smile and greeting acknowledge every passenger. Inside the aircraft, she seems
to be here, there and everywhere, greeting every passenger, guiding each to his
or her seat, helping a passenger get settled, co-ordinating security personnel,
giving directions as and when required and doing a myriad things. Basically,
she’s on constant call all the time.
Educational: Eligibility for an
airhostess-training programme is plus two/ or a graduate degree with a
diploma/degree in Hotel Management or Tourism Management. The aspirant must be
eligible to hold an Indian Passport and should be below twenty-five years of age
with a minimum height of 157.5 centimeters. The weight should be in proportion
to height. Further, one must be unmarried, with normal eyesight of 6/6
uncorrected vision in each eye. Fluency in English, Hindi, and knowledge of an
international language is an added advantage.
A flight purser, male counterpart of the airhostess has to
be a graduate below 26 years, and have a minimum height of 163 cm with
The applicant should be physically fit with a pleasing
personality and clear complexion. After the initial screening of applicants is
completed the airline company calls them for a written examination, usually of
the objective type (multiple choice). Those who qualify in the written
examination have to appear for a group discussion followed by a personal
interview of successful candidates. If selected you will be on training for 2 to
3 months in which time you learn about service, grooming, safety and first aid,
after which you are initially put on trainee flights.
The training covers several topics, each of which deals with
technical or non-technical aspects of the aircraft. Beginning with the history
of aviation, the candidates are made to learn In-flight Service, Passenger
Handling, Passenger psychology, Service of meals on the Aircraft, the art of
conversation, Transactional Analysis, Emergency Evacuation System, Personal
Grooming and Hygiene, First Aid, Confidence Building, Handling of visually
impaired passengers, Making announcements, Emergency demonstration etc.
Personal Attributes: Common sense, sense of
responsibility, initiative, friendly outgoing personality, politeness, physical
stamina and the capacity to work for long hours on one's feet, ability to react
quickly in times of emergency and a presence of mind, systematic approach,
unruffled appearance, a well-modulated pleasant voice, and a proportionate
figure with a graceful carriage.
Job Prospects and Career Options
With privatisation and foreign collaboration increasing
every day, the future is bright for an air hostess. Most airline offices are
looking to increasing their fleet and there is a demand for air hostesses. They
can find employment with private owned domestic and international airlines
namely Sahara, Singapore airlines, Jet Airways etc and government air services
like Air India and Indian Airlines. Ads for recruitment normally appear in all
An Air Hostess has every chance to be promoted to the post
of Senior Flight Attendant and then Head Attendant. Career as an Air Hostess
would last for about eight to ten years, after that she could move on to the
ground duties including the job of a Ground Hostess, Check Hostess, training of
airhostess or work in the management level. One can also diversify into any one
of the other departments in the airline industry.
The duty of an airhostess last throughout the duration of
the flight. The job of an air hostess begins long before the arrival of the
passengers. It starts with safety check on the aircraft, where she has to check
the safety equipment, blankets, pillows, magazines, plates, napkins and
medicines, etc. as well as the cleanliness.
After the passengers board the flight the job includes
assisting passengers to settle down. Special care is needed in the case of sick
travellers, VIPs, babies or children or elderly people traveling alone. Once all
the passengers are seated it is the duty of the airhostess to go about ensuring
that safety arrangements are in proper condition and demonstrate the use of
They has to provide first aid if such a situation arise. Her
responsibilities also include serving meals to passengers. In case of an
emergency during the flight, she need to take responsibility and determine the
most appropriate steps to deal with the situation.
In short she has to work continuously with presence of mind
and must be on call all the time.
In the beginning, depending on the airlines you are getting
into, your salary and other allowance may ad up to Rs.16,000 to
Rs.35,000(approx) or more per month. The maximum you can earn as a senior
airhostess is about Rs.75,000 per month in Air India or Indian Airlines.
Domestic private airlines pay more. In foreign airlines, pay for a senior
airhostess can cross Rs.3 lakh a month in Indian currency.