Central Board of Secondary Education (CBSE)
(Helpline) CBSE Helpline 2014 Started From 01 Feb
The Pre-Examination counselling for students and parents will
begin from the 1st of February and will continue up to 17th April, 2014. This is
the 17th consecutive year that CBSE will provide psychological counselling
services to students at the time of preparation as well as during the
examinations to overcome exam related stress.
The CBSE annual counselling is an outreach programme which is carefully designed
keeping the heterogeneity of students’ population and geographical spread.
Multiple modes of communication such as telephonic counselling, Question Answers
columns in newspapers and online counselling through CBSE website are used to
reach out to more and more examinees during this phase.
CBSE Tele Counselling
Is offered by trained counselors and Principals from within
CBSE affiliated schools located in and outside India. It is a voluntary, free of
cost service provided by the participants.
This year 59 Principals, trained counselors from CBSE
affiliated government and private schools and few psychologist will participate
in Tele- Counselling and address exam related psychological problems of the
students. 49 of them are available in India while 10 are located in Nepal,
Kingdom of Saudi Arabia (Al Khobar, Riyadh), Japan, UAE (Dubai, Sharjah, Ras Al
Khaimah) and Kuwait.
Centralized Toll Free Access in India
Students can dial a toll free number 1800 11 8004 from any
part of the country which will give centralized access to CBSE helpline. While
the general queries will be answered by the operators, students will be
connected to the principals or counselors in case of exam related anxiety or
Counselling for Specially Abled Children
For the fifth year CBSE has arranged to provide counselling
to specially abled children to take care of the needs and anxiety of special
CBSE experts will answer queries of students through weekly
question answer columns to be published in national newspapers like The
Hindustan Times including HT Main and HT Horizon (Education), Malyalam Manorama
and Amar Ujala during the month of February.
On-line Counselling :
Public can also log on to the CBSE website and Interact with
Chairman on exam related issues. The Professor and Director (Academic, Research,
Training and Innovation) and Controller of Examinations.
Information related to examinations and techniques to cope
with exam related anxiety is also provided at the CBSE website www.cbse.nic.in
by accessing icon Helpline.
Courtesy : CBSE