I do not know whom to approach. Could you please guide me?

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My ward is appearing for his Class X examinations in March. He is dyslexic, and we had applied for a special permission, with necessary documentation, for the facilities provided to such children. We have not heard from the CBSE till now about the sanction. The school authorities are also not aware as to when the permission will be obtained. Whether my ward will sit for the examinations will depend on whether such permission is forthcoming. I do not know whom to approach. Could you please guide me?
(Sundarrajan Mukund)

The CBSE provides a number of concessions and facilities to challenged candidates appearing in its examinations. If you have already applied with the necessary documents through the school in which your ward is studying, the Board will soon be communicating the details of examination centre, instruction for extension of special facilities to the candidate, and so on. You may request the principal of the school in which your ward is studying to talk to the CBSE Regional Officer concerned immediately to obtain the necessary information.