• Please check that this question paper contains 3 printed pages.

• Code number given on the right hand side of the question paper should be written on the title page of the answer-book by the candidate.

• Please check that this question paper contains 35 questions.

• Please write down the serial number of the question before attempting it.

PART A (Computers)

1. Define the term ‘Information’. 1

2. What does FUP = 0698 denote, when the mode of payment is yearly ? 1

3. What is ‘Field’ ? 1

4. What is a ‘View’ of a File ? 1

5. Fill in the blank : 1

Three types of File organization are _________ , Indexed Sequential Organization and Random (Relative) Organization.

6. Relational is one of the DBMS software packages. Name the other two. 1

7. State the method of Access and Media usable in Sequential File organization. 2

8. Explain why the information relating to the agents introducing policies is not stored in the Policy Master Records themselves. 2

9. Write a short note on ‘Commission Billing’. 2

10. Briefly explain the need for computers in the Insurance Industry. 2

11. What is Backing-up-data File ? What is need for back-ups to be taken ? Also tell what do you mean by ‘Father Back-up’. 3

12. Mention three important characteristics of Information to be used in decision-making. 3

PART B : (Life Insurance Administration)

13. State the constitution of the Board of LIC of India. 1

14. What are the tools of selling life insurance ? 1

15. What is the minimum age to become an insurance agent ? 1

16. What is the primary goal of all promotions ? 1

17. Name any two sections of Accounts department of a branch office of LIC. 1

18. Give the importance of After-Sale Service in life insurance industry. 2

19. What do you know about ‘Era Sezhiyan Committee’ ? 2

20. Give a short description of ‘Need for separate PR department’. 2

21. Briefly give the function and constitution of the ‘Executive Committee’ of LIC of India. 2

22. Give an account of investment activity in LIC which is an image builder of the organisation. 2

23. Mention the factors to be taken care of by any PR department. 2

24. Write a short note on Bank A/c No. 2 used by a branch office of LIC of India. 2

25. What do you mean by ‘Surplus Funds’ ? How do these funds arise ? 2

26. Briefly describe ‘LIC Housing Finance Ltd.’. 2

27. ‘Life insurance is always sold never bought.’ Justify the statement. 3

28. Mention the traits of a successful salesman. 3

29. What is a Trial Balance ? How is this prepared ? 3

30. Mention the need for diversification in LIC. 3

31. Describe how poor PR activities hamper the growth of business. 5

32. Describe how Performance Planning is made in LIC working. 5

33. Describe in detail the various types of accounts maintained by Banking Section of a branch office of LIC. 5

34. What is a Mutual Fund ? How is LIC Mutual Fund different from other mutual funds ? 5

35. Explain clearly the terms ‘Life Assured’, ‘Proposer’ and ‘Policyholder’. Can Life Assured and Policyholder be the same person ? 5