PRESS NOTE : CBSE ANNUAL COUNSELLING FROM 1ST FEBRUARY TO  2nd APRIL 2009

Central Board of Secondary Education
Shiksha Sadan, 17 Rouse Avenue, Delhi-110002

The first phase of CBSE counseling will begin from 1st Feb. to 2nd April, 2009.  This is the 12th consecutive year that CBSE will be providing counseling services to students and parents during examinations to overcome their anxiety and examination related stress.  The CBSE outreach programme is carefully designed keeping the heterogeneity of students’ population and geographical spread.  Multiple modes of communication such as telephonic counseling, Question Answers columns in news papers, Interactive Voice Response System (IVRS) and online counseling through CBSE website is used to reach out to more and more examinees during this phase.

1. CBSE TELE COUNSELLING:

CBSE started this pioneering community work 12 years back in 1998 for the first time.  The highlights of CBSE tele-counselling are :

1. It is offered by trained counselors and Principals from within CBSE affiliated schools.
2. It is a voluntary free of cost service provided by the participants.
3. It is a flexible and mobile service. 

This year as many as 43 Principals, trained counselors from CBSE affiliated govt. and private schools, psychologists and social scientists will operate this helpline individually  from India and overseas. There are 39 centres in India in the cities of Delhi, Noida, Chandigarh, Meerut, Jaipur, Gurgaon, Faridabad, Bhubneshwar, Vishakhapatnam, Jamnagar, Jabalpur, Coimbatore and for the first time from  6 new  cities of Bhopal, Nagpur, Bangalore  Guwahati, Baroda and Kollam  in the state of Kerala.

There are four helpline centres outside India at Kuwait, Dubai, Doha Qatar and Sharjah. For the first time, CBSE has included Special Educators to take care of the specially abled children from centres located at Mumbai and Delhi. The public is advised to log on to www.cbse.nic.in for details information and timings.

For better accessibility and convenience of the students, the centres have been arranged state-wise and students are advised to call the numbers closer to their location specially while dialing the mobile numbers. The detailed list is  enclosed for wider publicity..

2. IVRS: First to be introduced by any Board of Education in the country, CBSE has made a unique effort to provide tele-counseling through Interactive Voice Response System (IVRS) mode for the fifth consecutive year.  This service shall be available on local dial facilities within Delhi and Mumbai for the subscribers of MTNL. This will run behind a ten digit number 1250 111 102 on MTNL network.  For BSNL/Airtel Landline this will run behind a seven digit number 1250 1 02.  Reliance users can dial 55500102.

3. Question-Answer columns: CBSE has tied-up with national papers Like The Hindu, Hindustan Times and Hindustan Dainik for weekly question answer columns throughout the month of February.

4. On-line counseling: CBSE has also launched a program called Interact with Chairman since September 2009 on the official website cbse.nic.in  which will also be useful for exam related issues. Frequently  Asked Questions  have also been put up here .  For the forth coming examinations students  can  post their queries   by accessing Interact With  Chairman  and clicking at Exam Helpline.

The Director (Academic) and Controller of Examinations, CBSE can also be contacted for On-line counseling on: diracad.cbse@yahoo.co.in mcsharma2007@rediffmail.com.

5. CBSE website:  Information related to examinations and techniques to cope with exam. related anxiety is also provided at the CBSE website www.cbse.nic.in by accessing icon Helpline.

(RAMA SHARMA)
PUBLIC RELATIONS OFFICER

Examination 2009

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