CBSE Class-12 Compartment Exam 2019 : Question Paper- Office Procedures and Practices

SECTION A

Answer any ten of the following questions.

1. For a private secretary it is necessary to be a good __________ .
(a) listener 
(b) trader
(c) businessman 
(d) sportsperson

2. Preparing the travelling allowance bill of the executive is the responsibility of _________ .
(a) Accountant
(b) Account Assistant
(c) Private Secretary
(d) Driver

3. Letters should be folded according to the ___________ of the envelope.
(a) Type 
(b) Category
(c) Colour 
(d) Size

4. Distribution of the mail is the last step in the handling of ___________ .
(a) Outward mail
(b) Inward mail
(c) Inter-departmental mail
(d) All of the above 

5. The vote cast by the Chairman of the meeting to break the tie is known as __________ vote.
(a) Deliberative
(b) Casting
(c) Voice 
(d) Proxy

6. Every meeting must be presided over by a __________ .
(a) Director 
(b) CEO of the company
(c) Company Secretary
(d) Chairman

7. __________ is necessary to travel abroad.
(a) Aadhar 
(b) Passport
(c) Voter identity card
(d) Driving licence

8. A document in which details and plans for a journey are given, is called ___________ .
(a) Travel Guide 
(b) Itinerary
(c) Passport
(d) Travel Map

9. Filing on the basis of some topic is called __________ filing.
(a) geographical 
(b) alphabetical
(c) subject 
(d) numerical 

10. ____________ means organising documents, receipts and other records using the date on the document.
(a) Subject filing
(b) Numerical filing
(c) Alphabetical filing
(d) Chronological filing

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Courtesy: CBSE