Detailed Syllabus Class XII BUSINESS STUDIES 2008

COURSE BUSINESS STUDIES

One Paper 3 Hours 100 Marks

Unit                                                                                          Marks

Part A : Principles and Functions of Management

1. Nature and Significance of Management                                07

2. Principles of Management                                                     07

3. Business Environment                                                           00

4. Planning                                                                                07

5. Organizing                                                                            10

6. Staffing                                                                                 10

7. Directing                                                                               12

8. Controlling                                                                            07

TOTAL                                                                                    60

Part B: Business Finance and Marketing

9. Financial Management                                                          12

10. Financial Markets                                                               08

11. Marketing                                                                           14

12. Consumer Protection                                                          06

TOTAL                                                                                   40

Part A: Principles and Functions of Management

Unit I: Nature and significance of Management (Periods 14)

· Management - concept, objectives, importance

· Nature of management; Management as Science, Art, Profession.

· Levels of management - top, middle, supervisory (first level)

· Management functions - planning. organizing. staffing. directing and controlling

· Coordination - nature and importance

Unit 2: Principles of Management (Periods 14)

· Principles of Management - meaning, nature and significance

· Fayol’s principles of management

· Taylor’s Scientific Management - Principles and Techniques

Unit 3: Business Environment (Periods 10)

· Business Environment - meaning and importance

· Dimensions of Business Environment - Economic, Social, Technological, Political and Legal

· Economic Environment in India; Impact of Government policy changes on business and industry, with special reference to adoption of the policies of liberalization, privatization and globalisation

Unit 4: Planning (Periods 14)

· Meaning, features, importance, limitations

· Planning process

· Types of Plans - Objectives, Strategy, Policy, Procedure, Method, Rule, Budget, Programme.

Unit 5: Organising (Periods 16)

· Meaning and importance.

· Steps in the process of organising.

· Structure of organization - functional and divisional.

· Formal and informal organization.

· Delegation: meaning, elements and importance.

· Decentralization: meaning and importance.

· Difference bctween delegation and decentralization.

Unit 6: Staffing (Periods 16)

· Meaning, need and importance of staffing

· Staffing as a part of Human Resource Management

· Steps in staffing process

· Recruitment - meaning and sources

· Selection - meaning and process

· Training and Development - meaning and need. Methods of training : job rotation, apprenticeship, vestibule and internship.

Unit 7: Directing (Periods 22)

· Meaning, importance and principles

· Elements of Directing

- Supervision - meaning and importance

- Motivation - meaning and importance, Maslow’s hierarchy of needs; Financial and non-financial incentives.

- Leadership - meaning, importance; qualities of a good leader

- Communication - meaning and importance, formal and informal communication; barriers to effective communication.

Unit 8: Controlling (Periods 14)

· Meaning and importance

· Relationship between planning and controlling

· Steps in the process of control

· Techniques of controlling : budgetary control,

Part B : Business Finance and Marketing

Unit 9: Financial Management (Periods 22)

· Meaning, role, objectives of financial management

· Financial planning - meaning and importance;

· Capital Structure - meaning and factors

· Fixed and Working Capital -Meaning and factors affecting its requirements.

Unit 10: Financial Markets (Periods 20)

· Concept of Financial Market: Money Market- nature, instruments.

· Capital market: nature and types - primary and secondary market.

· Distinction between capital market and money market.

· Stock Exchange - meaning, functions, NSEl, OCTEI, Trading Procedure.

· Securities and Exchange Board of India (SEBI)- Objectives, Functions.

Unit 11: Marketing (Periods 30)

· Marketing - meaning, functions and role

· Distinction between marketing and selling

· Marketing mix - concept and elements

- Product - nature, classification, branding, labeling and packaging

- Physical distribution: meaning, role; Channels of distribution -meaning, types, factors determining choice of channels.

- Promotion - meaning and role, promotion mix, Role of Advertising and personal selling; objections to Advertising

- Price: factors influencing pricing

Unit 12: Consumer Protection (Periods 16)

· Importance of consumer protection

· Consumer rights

· Consumer responsibilities

· Ways and means of consumer protection - Consumer awareness and legal redressal with special reference to Consumer Protection Act.

· Role of consumer organizations and NGOs.

Courtesy : CBSE , NEW DELHI