Business Studies Sample Paper
Class XII - Set III

Part I
Principles and Functions of Management

Question 1. Give any two points of distinction between administration and management. (2 marks)

Question 2. What is meant by motion study? (2 marks)

Question 3. Define 'direction', as a function of management. (2 marks)

Question 4. Why is line and staff organisation considered better than line organisation? Give any three reasons. (3 marks)

Question 5. Distinguish between authority and responsibility on the basis of:

(i) Delegation,

(ii) Origin, and

(iii) Direction of flow. (3 marks)

Question 6. The marketing manager of Aditi Ltd., an organisation manufacturing generators, has been asked to achieve a target sale of 150 generators per day. He delegates the task to 15 sales managers working under him. Five of the sales managers could not achieve their respective targets. Is the marketing manager responsible? Explain, in brief, the relevant principle in support of your answer. (4 marks)

Question 7. "Co-ordination is a continuous activity in an organisation." Explain this statement briefly. (5 marks)

Question 8. Explain briefly the principle of parity of authority and responsibility. (5 marks)

Question 9. Which method of wage payment will you prefer as a worker-time rate or piece rate? Give reasons in support of your answer. (5 marks)

Question 10. Explain, in brief, the various steps involved in the process of control. (5 marks)

Question 11. What is planning? Explain any four features of planning, in brief. (6 marks)

OR

What are the various steps involved in the process of planning? Discuss.

Question 12. Explain, in brief, the various functions of a supervisor. (8 marks)

OR

Differentiate between formal and informal communication.

PART II
Functional Management

Question 13. What is meant by 'price mix'? (3 marks)

Question 14. State, in brief, the responsibilities of a personnel manager towards top level management. (3 marks)

Question 15. Give any three points of difference between training and development. (3 marks)

Question 16. State any three advantages of debenture issue as a source of finance. (3 marks)

Question 17. Explain any three effects of under-capitalisation on a company. (3 marks)

Question 18. State the objectives of personal selling. (3 marks)

Question 19. What is meant by recruitment? Distinguish between recruitment and selection of employees. (1+3= 4 marks)

Question 20. Performance appraisal helps the management in taking different types of personnel decisions. Explain, in brief, any four of these decisions. (4 marks)

Question 21. Explain briefly any five factors to be considered at the time of determining working capital requirement. (5 marks)

Question 22. What are the remedies available to consumers under the Consumer Protection Act, 1986? Discuss. (5 marks)

Question 23. What is meant by financial planning? Explain, in brief, the important decisions taken under financial planning. (7 marks)

OR

Explain briefly the factors which a company should consider while planning its capital structure.

Question 24. "It pay to advertise." Do you agree with this statement? Give reasons in support of your answer. (8 marks)

OR

Explain briefly the qualities of a good salesman.

PART III
Factory Organisation

Question 25. Give the meaning of 'supplies' with the help of a suitable example. (2 marks)

Question 26. Give two factors which should be considered before deciding the mode of transport to be used by a factory. (2 marks)

Question 27. Distinguish between skilled worker and unskilled worker on the basis of: (3 marks)

(i) Intelligence,

(ii) technical knowledge, and

(iii) remuneration.

Question 28. Explain briefly any three provisions of the Factories Act for the welfare of workers. (3 marks)

Question 29. Why does a factory require working capital? Explain briefly any three factors that influence the requirement of working capital in a factory. (4 marks)

Question 30. State the law relating to holidays and leave in a factory. (4 marks)

Question 31. Give any five characteristics of a small scale factory. (5 marks)

Question 32. Explain briefly any five reasons for the preference of single-storied factory building. (5 marks)

Question 33. What is 'process layout'? How does the process layout overcome the limitations of product layout? Explain briefly. (5 marks)

Question 34. Explain the responsibilities of a factory manager towards management. (5 marks)

Question 35. What are the factors that should be kept in mind while selecting the location of a factory? Explain. (6 marks)

OR

Sameer, a small shopkeeper, wants to get his shop registered under the Shops and Establishment Act. But he does not know the provisions of this act. Explain, in brief, the procedure he should adopt for registration of the shop under the relevant act.

Question 36. Explain, in brief, the following terms used in materials control:

(i) Minimum level,

(ii) Maximum level, and

(iii)Ordering level. (6 marks)

OR

Explain, in brief, First-In-First-Out method of pricing materials with suitable example. Also give its merits.

PART IV
Office Administration

Question 37. What limitations of owned building of an office may be overcome by rented building? (2 marks)

Question 38. What steps should the management take to overcome the following difficulties in the flow of work in an office?

(i) Employees attitude to work.

(ii) Absence of employees.

(iii) Non-availability of materials. (3 marks)

Question 39. Explain, in brief, any two drawbacks of centralised mailing in an office. How can they do overcome? (3 marks)

Question 40. What is 'post box service'? What is the purpose of this service? Explain. (3 marks)

Question 41. State the principles that you will keep in mind while planning the layout of an office. (4 marks)

Question 42. Explain, in brief, the routine that you will keep in mind while planning the layout of an office. (4 marks)

Question 43. Discuss briefly the role of office manager in an organisation. (5 marks)

Question 44. Explain, in brief, the following principles of office organisation:

(i) Span of control

(ii) Esprit-de-corps (5 marks)

Question 45. What are the circumstances under which oral communication is better than written communication? (5 marks)

Question 46. In what respects is vertical filing system better than horizontal filing system? (5 marks)

Question 47. You are to select an appropriate method of indexing for your office. What factors will you keep in mind while selecting the method? Explain briefly. (5 marks)

Question 48. What factors will you consider while selecting office machines? Explain. (6 marks)

OR

What are the various purposes for which computers may be used in an office? Explain.