CBSE Class-10 Exam 2020 : Question Paper (Introduction of Tourism)

• Subject : Introduction of Tourism
• Time allowed : 3 hours
• Maximum Marks : 80

SECTION A

(Employability Skills)

Answer any 4 questions out of the given 6 questions of 1 mark each. 1x4=4

1. Which of the following is a positive non-verbal communication ? 1
(A) A firm handshake
(B) Looking into the eyes of the speaker
(C) Clear speech
(D) All of the above

2. What emotion is expressed by the interjection ‘Wow’ ? 1
(A) Pain
(B) Appreciation
(C) Anger
(D) Surprise

3. CONECT model is used for building 1
(A) networking skills
(B) negotiation skills
(C) marketing skills
(D) bargaining skills

4. Where are details like word count, page number and style found ? 1
(A) Tool Bar
(B) Menu Bar
(C) Status Bar
(D) Task Bar

5. Which of the following is used by entrepreneurs to understand their customers ? 1
(A) Customer needs
(B) Positioning
(C) Customer survey
(D) All of the above

6. Which Union Territory of India was the first to switch to 100% solar energy ? 1
(A) Diu
(B) Pondicherry
(C) Chandigarh
(D) Chhattisgarh

Answer any 3 questions out of the given 5 questions of 2 marks each. 2x3=6

7. Write five sentences about yourself emphasising your strengths and weaknesses. 2
8. What are two advantages of doing teamwork ? 2
9. Which short cut key will you use to cut and paste a document ? 2
10. Lis t two business activities in the tourism industry which are based inside the hotel. 2
11. State two activities you would like to undertake to promote green environment. 2

SECTION B

(Subject Skills)

Answer any 10 questions out of the given 12 questions of 1 mark each. 1x10=10

12. Which of the following indicates proper office etiquette ? 1
(A) Punctuality
(B) Politeness
(C) Flexibility
(D) All of the above

13. Which of the following will make the tourist happiest in a hotel ? 1
(A) Positive serving attitude of employees
(B) Costly and beautiful furniture in the hotel lobby
(C) Imported carpets in the hotel rooms
(D) Bright lighting in the room

14. ‘Etiquette’ when defined means respect and good ____________ which we project in our society. 1
(A) Personality
(B) Language
(C) Manners
(D) Posture

15. Under which tourism is the tourist informed about the way they are to be dressed while visiting a religious place ? 1
(A) Responsible tourism
(B) Grey tourism
(C) Dark tourism
(D) Green tourism

16. Akshay Kumar wants a room in a hotel which is located on the terrace. Which room out of the following should be given to him ? 1
(A) Cabana
(B) Penthouse
(C) Suite
(D) Lanai

17. Personal details of the tourists will be written in their ____________ . 1
(A) Guest folio
(B) Voucher
(C) Bill
(D) Air ticket

18. Which term is used for group travellers ? 1
(A) FIT
(B) GIT
(C) PAX
(D) IBT

19. What is available in a Bermuda Plan ? 1
(A) Room Rent + Breakfast + Lunch/Dinner
(B) Room Rent + Continental Breakfast
(C) Room Rent + American Breakfast
(D) Room Rent + 3 Meals (Breakfast, Lunch and Dinner)

20. Which of the following is a snow-based recreational activity ? 1
(A) Snorkelling
(B) Trekking
(C) Sledding
(D) Rafting

21. Which UNESCO World Heritage Site is located in Uttar Pradesh ? 1
(A) Khajuraho Group of Temples
(B) Taj Mahal
(C) Ajanta and Ellora Caves
(D) Sanchi Stupa

22. Which of the following monuments is symbolic of Egypt ? 1
(A) Eiffel Tower
(B) Great Pyramid of Giza
(C) Sanchi Stupa
(D) Great Canyon

23. Skiing can be done at which place ? 1
(A) Kovalam beach
(B) Jaisalmer
(C) Gulmarg
(D) Kalka

Answer any 4 questions out of the given 6 questions of 2 marks each. 2x4=8

24. Bring out four benefits of having a positive attitude. 2
25. Why is it important for a travel agent to create a positive first impression on tourists ? 2
26. What is domestic tourism and why should it be promoted ? 2
27. Expand NTO and state its one function. 2
28. Name two low cost airlines of India. 2
29. What is the Golden Triangle of India ? Name the places covered by it. 2

Answer any 4 questions out of the given 6 questions of 3 marks each. 3x4=12

30. What is Kinesics ? How useful is this knowledge to a travel agent ? 3
31. Name three sources of tourism information which are of use to tourism professionals. 3
32. What is a Continental breakfast ? 3
33. Bring out the difference between Inbound tourists and Outbound tourists. 3
34. Enlist classical dances of Kerala and Uttar Pradesh. 3
35. Establish the linkage between heritage and tourism. 3

Answer any 2 questions out of the given 4 questions of 5 marks each. 5x2=10

36. ‘‘Every individual has a unique personality.’’ Elaborate the reasons for uniqueness in a personality. 5
37. Explain the economic impact of tourism. 5
38. Which documents are required for international travel ? 5
39. Give classification of man-made tourism products with examples of each. 5

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Courtesy: CBSE