CBSE Class-12 Exam 2020 : Question Paper (Retail)

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CBSE Class-12 Exam 2020 : Question Paper (Retail)

  • Subject :-Retail
  • Class : XII
  • Year : 2020


 (Employability Skills)

Answer any 4 questions out of the given 6 questions of 1 mark each. 1x4=4

1. Define communication. 1

2. Define motivation. 1

3. Name any two softwares used for presentations. 1

4. State the role of an energy auditor. 1

5. ‘‘An entrepreneur reports to the boss.’ Is this statement true ? Give reason in support of your answer. 1

6. Define ‘paranoid’. 1

Answer any 3 questions out of the given 5 questions of 2 marks each. 23=6

7. Differentiate between listening and hearing. 2

8. Explain briefly the importance of self-motivation. 2

9. List the different types of views that are available in ‘MS PowerPoint’. 2

10. List the values that a successful entrepreneur should have. 2

11. Explain briefly the role of green jobs in water conservation. 2


(Subject Skills)

Answer any 10 questions out of the given 12 questions of 1 mark each. 1x10=10

12. ‘‘The best-selling height on any display is between eye and belt level.’’ Is this statement true ? 1

13. ‘‘Journal is called the book of prime entry.’’ Is this statement true ? 1

14. ‘‘Bank Reconciliation Statement is prepared to reconcile the difference in balance of Bank column of cash book and bank pass book.’’ Is this statement correct ? 1

15. ‘‘Uncertainty in demand for inventory as well as in lead time creates the need for a safety stock.’’ Is this statement true ? 1

16. What is meant by impulse buying ? 1

17. Point-of-Sale marketing utilizes ____________ to catch a shopper’s attention. 1

18. Various types of POS displays include _________ and _________ . 1

19. All the prices and quantities are logged in the system through a _____________ . 1

20. __________ is a physical layout of the store and all stock locations. 1

21. Purchase and sale of goods between consumers and retailers using the internet is also referred to as : 1
(A) B2B Market
(B) B2C Market
(C) B2A Market
(D) B2K Market

22. Placed cashier is expected to generate reports which show : 1
(A) total number of transactions done.
(B) details of SKU-wise report.
(C) details of tender-wise report.
(D) All of the above

23. Which of the following is not an accounting concept ? 1
(A) Going concern concept
(B) Money measurement concept
(C) Consistency concept
(D) Profit concept


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Courtesy: CBSE