CBSE Class-12 Exam 2020 : Question Paper (Retail Operations)

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CBSE Class-12 Exam 2020 : Question Paper (Retail Operations)

  • Subject :-Retail Operations
  • Class : XII
  • Year : 2020


Answer any 10 questions out of the given 12 questions of 1 mark each. 1x10=10

1. Units that produce the products with the help of factors of production like men, materials, money and machines are called 1
(A) Management
(B) Procedures
(C) Manufacturing units
(D) Co-workers

2. Which of the following forms part of inventory ? 1
(A) Raw materials
(B) Work-in-progress
(C) Defective goods
(D) All of the above 

3. Most small retail stores require only a basic first aid kit, which includes such items as 1
(A) Bandages
(B) Scissors
(C) Latex gloves
(D) All of the above

4. State whether the following statement is True or False : 1 Employees at the retail stores need not be trained to tackle any situation inviting danger.

5. Which of the following is true for supply chain management ? 1
(A) The physical material moves in the direction of the end of chain.
(B) Flow of cash is backwards through the chain.
(C) Exchange of information moves in both the directions.
(D) All of the above

6. Who collects all payments from customers and maintains an inventory of the supplier’s or manufacturer’s products ? 1
(A) Manufacturer
(B) Retailer
(C) Wholesaler
(D) Distributor

7. The assets that can be converted into cash within a short period
(i.e. 1 year or less) are known as 1
(A) Current Assets
(B) Fixed Assets
(C) Intangible Assets
(D) Investments

8. Which of the following is not an advantage of accounting ? 1
(A) Provides information
(B) Provides data
(C) Generates financial statements
(D) Neglects quality

9. Within how many hours do dairy products in the supply chain, need to be rushed to the chilling centre ? 1
(A) 2 hours
(B) 4 hours
(C) 12 hours
(D) 1 day

10. Wholesaling ___________ the gap between manufacturers and retailers. 1
(A) Widens
(B) Bridges
(C) Removes
(D) None of the above

11. The reason for poor inventory control is 1
(A) Bulk buying to avail special discounts
(B) Overbuying due to wrong forecasting
(C) Cancellation of delivery orders
(D) All of the above

12. Which of the following is the full form of POS ? 1
(A) Planning of Sale
(B) Point of Sale
(C) Purchase of Supply 
(D) Price of Sale


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Courtesy: CBSE