CBSE Class-12 Exam 2020 : Question Paper (Salesmanship)

• Subject :-Salesmanship
• Class : XII
• Year : 2020

SECTION A

(Employability Skills) 

Answer any 4 questions out of the given 6 questions of 1 mark each. 1x4=4

1. Re-arrange the words to form a question. 1 fighting?/they/are/why

2. What is visual perception ? 1

3. Which of the following is a quality of a self-confident person ? 1
(A) Patience
(B) Compassionate
(C) Committed
(D) Passionate

4. Dressing and grooming are important because they help us to look _____________ . 1
(A) Smart
(B) Untidy
(C) Shabby
(D) All of the above

5. What is the full form of GPS ? 1
(A) Global Positioning System
(B) Global Payment System
(C) Global Program System
(D) Global Pointing System
6. What are Green Jobs ? 1

Attempt any 3 questions out of the given 5 questions of 2 marks each. 2x3=6

7. List any two characteristics of hybrid business. 2

8. Why is grooming an important part of self-management skills ? 2

9. Define ICT. Name any two ICT devices. 2

10. What characters should the password have in an e-mail address, to make it more secure ? 2

11. What are Green Skills ? Name any two. 2

SECTION B

(Subject Skills)

Answer any 10 questions out of the given 12 questions of 1 mark each. 1x10=10

12. The sales department provides jobs to many ____________ . 1
(A) People
(B) Products
(C) Services
(D) Sources

13. The main task of a sales organization is to effect ____________ . 1
(A) People
(B) Experiences
(C) Task
(D) Sales

14. Retail formats in India are divided into __________ . 1
(A) Store based
(B) Non-store based
(C) Both (A) and (B)
(D) None of the above 

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Courtesy: CBSE