Class: XII
Office Procedures & Practices-604
Sample Question Paper 2019-20

Note: 1. Attempt any ten questions from question no. 1 to 12. These are multiple choice questions carrying one mark each and you have to choose the correct answer out of the given alternatives.
2. Attempt any five questions from question no. 13 to 19. These are very short answer type questions carrying two marks each. Answer to these should not exceed 30 words each.
3. Attempt any five questions from question no. 20 to 26. These are short answer type questions carrying three marks each. Answer to these should not exceed 70 words each.

Questions :

1. Who ensures that the company complies with all relevant statutory and regulatory requirements?
(a) Trade Secretary
(b) Company Secretary
(c) Private Secretary
(d) Secretary to an Association

2. Setting targets and deadlines helps in ____________Management.
(a) Time
(b) Stress
(c) Conflict
(d) Change

3. All the physical mail received in an organization is usually _______________ to authenticate receiving of the same in the organization.
(a) sorted
(b) date stamped
(c) handed over
(d) none of the above

4. To facilitate physical delivery of mail, __________is unique 6 digit number in which the First digit denotes the Circle and next two digits denote area and remaining digits denote post office.
(a) PAN
(b) NAP
(c) NIP
(d) PIN
 
5. Name the process of arranging and storing  records in neat, orderly and efficient manner so that they can be located easily and quickly when they are required.
(a) Indexing
(b) Mailing
(c) Filing
(d) Recording

6. Under which system of Classification, the files are grouped on country, states, towns or district basis, according to the area of operation?
(a) Numerical
(b) Alphabetical
(c) Geographical
(d) None of the above

7. It is duty of the Private Secretary to draft and type minutes in proper format _________the meeting.
(a) after
(b) during
(c) before
(d) none of the above

8. A _________ is an additional clause or sentence added to a resolution after it has been passed.
(a) standing order
(b) proxy
(c) teller
(d) rider

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