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General Instructions:
1. Question paper is divided into two sections: Section-A and Section- B.
2. Section–A:
i. Multiple choice question/Fill in the blanks/Direct Questions of 1 mark each.
Answer any 10 questions out of the given 12 questions.
ii. Very Short Answer of 2 marks each. Answer any 5 questions from the given 7 questions.
iii. Short Answer of 3 marks each. Answer any 5 questions from the given 7 questions.
3. Section–B: Long/Essay type questions of 5 marks each. Answer any 3 questions from the given 5 questions.
4. All questions of a particular section must be attempted in the correct order.
5. Please check that this question paper contains 31 questions out of which 23 questions are to be attempted.
6. The maximum time allowed is 2 hrs.

SECTION- A

Answer any 10 questions out of the given 12 questions:

1. What is kept on ________ table
a. an
b. the
c. of
d. a

2. The chemist shop is right next ____ the hospital. (for, to).

3. www stands for ________________ .
(a) Whole World Web
(b) World Wide Web
(c) World With Web
(d) Web Web Web

4. _____________ is designed to help users with auditory impairments.
(a) Filter Key
(b) Toggle Keys
(c) Sound Sentry
(d) Serial Key

5. Default tab stop position is __________ .

6. _______________ can be used to break continuous text to one or more sentences.

7. ______________ can be used for inserting information at the top of each page automatically.

8. AutoSum option is available in _________________ group under the Home tab.

9. __________ are used for playing sound files while making a presentation.

10. Selecting the__________ view shows calendar for a month.

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CBSE (Class X) Previous Year Papers Printed Books

CBSE Special TX:

CBSE Board Class-X

GENERAL:

Sample Paper

Subjects:

Information Technology

Exam / Class:

Class-10

Read more about (Download) CBSE Class-10 Sample Paper And Marking Scheme 2019-20: Information Technology

(Download) CBSE Class-12 Sample Paper 2019-20 : Shorthand

Class: XII
Shorthand English-608
Sample Question Paper 2019-20

CBSE Special TX:

GENERAL:

Subjects:

Exam / Class:

Read more about (Download) CBSE Class-12 Sample Paper 2019-20 : Shorthand

(Download) CBSE Class-12 Sample Paper 2019-20: Office Procedures & Practices

(Download) CBSE Class-12 Sample Paper 2019-20 : Office Procedures & Practices

Class: XII
Office Procedures & Practices-604
Sample Question Paper 2019-20

Note: 1. Attempt any ten questions from question no. 1 to 12. These are multiple choice questions carrying one mark each and you have to choose the correct answer out of the given alternatives.
2. Attempt any five questions from question no. 13 to 19. These are very short answer type questions carrying two marks each. Answer to these should not exceed 30 words each.
3. Attempt any five questions from question no. 20 to 26. These are short answer type questions carrying three marks each. Answer to these should not exceed 70 words each.

Questions :

1. Who ensures that the company complies with all relevant statutory and regulatory requirements?
(a) Trade Secretary
(b) Company Secretary
(c) Private Secretary
(d) Secretary to an Association

2. Setting targets and deadlines helps in ____________Management.
(a) Time
(b) Stress
(c) Conflict
(d) Change

3. All the physical mail received in an organization is usually _______________ to authenticate receiving of the same in the organization.
(a) sorted
(b) date stamped
(c) handed over
(d) none of the above

4. To facilitate physical delivery of mail, __________is unique 6 digit number in which the First digit denotes the Circle and next two digits denote area and remaining digits denote post office.
(a) PAN
(b) NAP
(c) NIP
(d) PIN

5. Name the process of arranging and storing records in neat, orderly and efficient manner so that they can be located easily and quickly when they are required.
(a) Indexing
(b) Mailing
(c) Filing
(d) Recording

6. Under which system of Classification, the files are grouped on country, states, towns or district basis, according to the area of operation?
(a) Numerical
(b) Alphabetical
(c) Geographical
(d) None of the above

7. It is duty of the Private Secretary to draft and type minutes in proper format _________the meeting.
(a) after
(b) during
(c) before
(d) none of the above

8. A _________ is an additional clause or sentence added to a resolution after it has been passed.
(a) standing order
(b) proxy
(c) teller
(d) rider

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NEW! CBSE Old Papers PDF: Class-X, Class-XII

CBSE Special TX:

CBSE Board Class-XII

GENERAL:

Sample Paper

Subjects:

Office Procedure & Practices

Exam / Class:

Class-12

Read more about (Download) CBSE Class-12 Sample Paper 2019-20: Office Procedures & Practices

(Download) CBSE Class-10 Sample Paper And Marking Scheme 2019-20 : Dynamics of Retailing

(Download) CBSE Class-10 Sample Paper And Marking Scheme 2019-20:

Dynamics of Retailing

(Dynamics of Retailing)

SECTION –A

Tick the correct answer (1mark each).

Answer any 10 questions out of the given 12 questions:
1. Distribution method includes
a. Assorted service
b. Corporate chain
c. Self-service.
d. Both a and c

2. Body language can be categorize into
a. Posture
b. Gesture
c. Both of the above
d. None of the above

3. In the men apparel the following subclass does not exist.
a. Skirts
b. Shirts
c. Pants
d. Pyjamas

4. The blend of straight floor and diagonal store layout is called --------------------
a. Free flow layout
b. Grid layout
c. Rack layout
d. Spine layout

5. Retail sales record of restricted procedures, electronic or written must be kept for minimum of -
a. Two years
b. Three years
c. Four years
d. Five years

6. The invoice or documentation must indicate -
a. Name and address of consignor /seller.
b. Quantity by brand
c. Both of the above
d. None of the above

7. Which of the following activities comes under housekeeping
a. School admission
b. Hoover the floor
c. Purchase of material
d. Sales of flat

8. Lateral communication refers to message conversed between people
a. On the same level
b. All levels
c. Both the above
d. None of the above

9. Informal communication involves
a. Smiling
b. Gesticulation
c. Both the above
d. None of the above

10. Retail jobs are required to
a. Repetitive motions
b. Heavy lifting.
c. Long period of standing
d. All the above.

11. OSHA stands
a. Organizational Safety and Health Activity
b. Occupational Safety and Health Administration
c. Occupational Safety and Hygiene Administration
d. None of the above

12. The computer monitor should be placed from the user is
a. 10 -20 inches
b. 15 -25 inches
c. 18 -30 inches
d. 25 -40 inches

Very ShortQuestions: (2 marks each).

Answer any 5 questions out of the given 7 questions:
13. Explain the term E-tailors. (2)
14. List out the rights of merchandising. (2)
15. How has the store design led to the store’s success? (2)
16. What are the key factors of retail billing? (2)
17. What are the safety requirements for material handling? (2)
18. What are communication barriers? (2)
19. What are health care activities in retail business? (2)

ShortQuestions: (3 marks each).

Answer any 5 questions out of the given 7 questions:
20. What is the meaning and importance of retailing. (3)
21. Explain the duties of Junior Merchandiser? (3)
22. What do you mean by Store layout? (3)
23. What is retail loading and unloading? (3)
24. What are the safety requirements for material handling? (3)
25. Describe the important rule in verbal communication? (3)
26. What is the importance of personal grooming? (3)

SECTION –B

Long/Essay type questions (5 marks each).
Answer any 3 questions out of the given 5 questions:
27. What is the difference between visual merchandising and window display? (5)
28. Explain the tips for store design and also write the objectives. (5)
29. Write the difference between Retail and Wholesale Billing. (5)
30. What are the roles and responsibilities of private security guards? (5)
31. Write the difference between upward and downward communication? (5)